Product Management Leadership, Training, Delivery
Data Driven (Quant) Market Obsessed (mark)
Quantmark
Product Feedback Loops
Your products are the means to deliver value to your customers, users, and business partners. Tightening, systematizing, and raising the profile of feedback gathered from users and customers in every loop will help bring sales and customer success. Success can be achieved with product led feedback loops or process feedback loops.
Informing loop -Feedback on messaging, product plans, concepts, mock-ups
Sales loop-Feedback on customer problems/urgency, product fit as a solution, competitive strength
Adoption loop-Feedback on ease of implementation, success of adoption services, customer motivation.
Product Use loop-Feedback on ease of use, value of product, unexpected use cases, success of expected use cases, success of ongoing services
Renewal/Repurchase loop-Feedback on ultimate customer value, vulnerability to competitor takeaway, persistence of customer problem, satisfaction with your company
Our Process
For any project, we will assess your product organizations strengths and needs, the adequacy and timeliness of your feedback loops, stakeholder expectations and information mechanisms, and how product fits in your company structure. We will assess product delivery and how the product organization can contribute to velocity and transparency in delivery. Quantmark Research will recommend how to address your most critical needs and we will uplevel and supplement your internal resources to assure success.
Principal Consultant Ralph Galantine
Ralph will take on your product management challenges with knowledge, skill, operational excellence, and enthusiasm. Ralph has conceived and launched new products, re-focused existing products, and transitioned and retired products. He has led in agile transformations, agile adaptations, and multiple versions of waterfall development. Ralph has led product management teams and he has personally performed product management tasks from writing stories to product strategy.
Thank You
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